Data Security Policy
Effective Date: 11/3/2024
At Renewed Outlook Holistic Mental Health and Wellness LLC ("we," "our," or "us"), we are committed to protecting the personal and health information of our users and patients. This Data Security Policy explains how we safeguard the information collected through our website and outlines our data protection practices.
1. Information We Protect
We take extensive measures to protect all personal information collected or provided through our website, including but not limited to:
Personal identification details (such as names and contact information)
Health-related information (subject to HIPAA where applicable)
Communication data (such as messages or inquiries)
2. Security Measures
To ensure the security of the information you provide, we employ a variety of measures, including:
Data Encryption: Our website uses Secure Sockets Layer (SSL) encryption to protect data transmitted between our website and your browser.
Access Control: Access to sensitive information is restricted to authorized personnel only. We use role-based access to ensure that only individuals with the appropriate clearance can access specific types of data.
Data Minimization: We collect only the necessary data to provide our services and handle it as minimally as possible to limit exposure to risks.
Firewall and Intrusion Detection: We employ firewalls and monitoring tools to detect and prevent unauthorized access to our systems.
Secure Data Storage: All sensitive information collected through our website is stored securely, with appropriate safeguards to prevent unauthorized access, use, or disclosure.
3. HIPAA Compliance
As a healthcare provider, we are committed to adhering to the standards of the Health Insurance Portability and Accountability Act (HIPAA) where applicable. This includes implementing administrative, physical, and technical safeguards to protect electronic Protected Health Information (ePHI) and ensuring compliance with HIPAA’s Privacy and Security Rules.
4. Data Retention and Disposal
We retain personal and health information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer needed, we follow secure disposal protocols to delete or anonymize it in a manner that prevents unauthorized access.
5. Third-Party Security
We may use third-party service providers (such as web hosting or analytics services) to assist with our website operations. We select vendors who maintain robust security practices and, where applicable, have signed Business Associate Agreements (BAAs) with us in compliance with HIPAA standards. However, we cannot control the security practices of third-party websites or services linked from our website.
6. User Responsibility
While we make every effort to protect your information, you also play a role in safeguarding your data. We encourage you to:
Use secure devices and internet connections.
Avoid sharing sensitive information in non-secure environments, such as public Wi-Fi networks.
Notify us immediately if you suspect any unauthorized access to your account or information.
7. Data Breach Notification
In the unlikely event of a data breach involving your personal or health information, we will notify you as required by applicable laws and regulations. Our data breach response plan includes timely notification, investigation, and mitigation procedures.
8. Policy Updates
We may update this Data Security Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Any changes will be posted on this page, and updates are effective immediately upon posting.
Contact Us
For questions about our Data Security Policy or data protection practices, please contact us:
Renewed Outlook Holistic Mental Health and Wellness LLC
PO Box 10526 Pittsburgh, PA 15235
Email: contact@renewedoutlookhmh.com
Phone: 724-302-5969