Website Privacy Policy

HIPAA-Compliant Privacy Policy

Effective Date: 11/3/2024

Renewed Outlook Holistic Mental Health and Wellness LLC (“we,” “our,” or “us”) respects the privacy and confidentiality of your Protected Health Information (PHI). This HIPAA-compliant Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our Services, including our website https://www.renewedoutlookhmh.com and other communication channels, you acknowledge and agree to the practices outlined in this policy.

1. Information We Collect

  1. Protected Health Information (PHI): PHI refers to any information that can be used to identify you and that relates to your health condition, treatment, or payment for healthcare services. This includes information you may provide to us directly, such as your name, contact information, health details, and treatment preferences.

  2. Personal Information: We may collect additional personal information that does not qualify as PHI, such as IP address, browser type, device information, and usage data for analytical purposes.

  3. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience. You can modify your browser settings to refuse cookies; however, some functionalities of our website may be limited as a result.

2. How We Use Your Information

We use your PHI and personal information solely for purposes permitted by HIPAA, including:

  1. To Provide Services: We use PHI to provide, coordinate, and manage healthcare and related services.

  2. To Communicate with You: We may use your contact information to respond to inquiries, schedule appointments, and send reminders or other necessary information.

  3. For Healthcare Operations: We may use your PHI to conduct quality assessments, training, audits, and other healthcare operations as allowed by HIPAA.

  4. For Payment and Administrative Purposes: We may use your information for billing purposes, to obtain payment for services, or to assist with healthcare claims and processing.

3. Disclosure of Information

In compliance with HIPAA, we may disclose your PHI only as permitted by law or with your explicit authorization, including:

  1. To Business Associates: We may share your PHI with third-party service providers, known as "business associates," who perform services on our behalf, such as IT support, billing, or data storage. These entities are also required to protect your PHI under HIPAA.

  2. For Treatment Purposes: We may disclose your PHI to other healthcare providers involved in your care, as permitted under HIPAA.

  3. For Legal and Compliance Purposes: We may disclose PHI as required by law, such as in response to a court order or legal process, or to protect your safety and well-being.

4. Safeguarding Your Information

To protect your PHI, we have implemented strict security measures, including:

  1. Data Encryption: All electronic PHI is encrypted during transmission and storage to prevent unauthorized access.

  2. Access Control: We limit access to your PHI to authorized personnel and require strong authentication for access to any systems containing PHI.

  3. Regular Audits and Compliance Checks: We conduct regular audits and reviews to ensure our practices comply with HIPAA regulations and that PHI is appropriately protected.

5. Your Rights Under HIPAA

You have several rights under HIPAA with regard to your PHI, including:

  1. Right to Access: You have the right to access and receive a copy of your PHI.

  2. Right to Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete.

  3. Right to Request Confidential Communications: You may request that we communicate with you in a particular manner or location.

  4. Right to Restrict Disclosures: You may request that we limit disclosures of your PHI to certain individuals or entities.

To exercise these rights, please contact us at contact@renewedoutlookhmh.com or 724-302-5969.

6. Third-Party Links and Services

Our Services may include links to third-party websites, plugins, or services. This Privacy Policy does not apply to those third-party sites. We recommend reviewing their privacy policies and terms independently.

7. Data Breach Notification

In the event of a breach of unsecured PHI, we will notify affected individuals as required by HIPAA regulations, including details of the breach, the type of information involved, steps taken to mitigate the harm, and contact information for further inquiries.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, and legal obligations. We will post any changes on our website, and updates will be effective immediately upon posting.

9. Contact Us

If you have questions about this Privacy Policy or need to exercise your rights under HIPAA, please contact us at:

Renewed Outlook Holistic Mental Health and Wellness LLC
PO Box 10526 Pittsburgh, PA 15235
Email: contact@renewedoutlookhmh.com
Phone: 724-302-5969